For players 21 and over

galore Responsible Gaming — Keep Yourself Protected

Gaming is entertainment, not an obligation. At galore, we want you to stay safe and informed during every session.

Prohibited for players under 21
24/7 Support
Self-Exclusion Feature
Free Counselling Service

Our Commitment

Player safety is the top priority at galore

21+

The minimum age to participate at galore casino is 21. Any user wishing to take part in casino or betting activities must be 21 years of age or older.

galore believes that online gaming is enjoyable only when played in a controlled and informed way. We are committed to creating an environment where every player can stay aware of their limits and get support when needed.

Our Terms and Conditions clearly state that all galore services are strictly prohibited for anyone under 21. If any account is found to be in violation of this rule, that account will be closed immediately.

Gaming is primarily a form of entertainment. However, for some people it carries a risk of becoming an addiction. galore is aware of that risk and wants you to always stay in control. Set a budget before you play, decide on a time limit, and evaluate yourself after each session.

Remember: Gaming should never be used as a source of income. It is for entertainment, and you should only wager money you can afford to lose. Never use money needed for household expenses or bills on gaming.

Our About Us page discusses in detail how galore prioritises player protection. We are not just a gaming platform — we believe in building a responsible environment.

Quick Facts

  • Opening an account under the age of 21 is strictly prohibited
  • Support: 24/7 live chat and email, in Bengali and English
  • Self-exclusion: your account can be temporarily closed for a set period
  • Deposit limits: set your own daily or weekly limit yourself

Self-Control Tools

galore gives you full control over your own play. Use these features at any time.

Set Deposit Limits

Set a maximum deposit amount daily, weekly, or monthly. Once a limit is set it takes effect right away, and increasing it takes some time — this is for your protection.

Set a Time Limit

Set a maximum playing time for each session. When the time is up, the system will alert you and help you log out if needed.

Self-Exclusion Feature

You can close your account completely for a set period (such as 1 week, 1 month, or longer). During self-exclusion, no login, deposit, or gaming is possible.

Activity Review

Your gaming history, deposit and withdrawal records, and time spent are all visible from your account. Review them regularly to stay informed.

Direct Support Team

galore's support team is available 24/7 via live chat and email. Support is available in both Bengali and English. Feel free to reach out with any concern.

Permanently Close Account

You can request that your account be permanently closed. Making this decision is not a sign of weakness — it is a strong step toward looking after yourself.

Warning Signs

If you notice the signs below, it is time to seek help — recognising this takes courage

Behavioural Signs

If you notice these behaviours, reconsider your gaming habits

Trying to play more to recover money you have lost
Lying to family or friends about your gaming
Repeatedly failing to stop playing or unable to stick to limits
Using household money for gaming or taking out loans to play
Playing for long periods while neglecting work, studies, or family

Emotional Signs

Stay aware of changes in your mental state

Feeling restless, irritable, or anxious when you cannot play
Unable to find enjoyment in anything other than gaming
Turning to gaming to escape financial pressure or emotional distress
Constantly thinking about gaming and planning your next session
Sleeping less or having gaming on your mind for most of the day
If any of these signs apply to you, contact the galore support team without delay. Our trained team will help you without judgment. Our FAQ has more information on responsible gaming.

Where to Find Support

Asking for help takes courage — you do not have to face this alone

galore Live Chat

Speak directly via live chat, available 24/7. Share your concerns in Bengali — our team will assist you with complete confidentiality.

Email Support

Write to galore's support email. Any responsible gaming request — self-exclusion, setting limits, or closing your account — can be handled by email.

Family and Friends

Talk openly with a trusted family member or friend. Support from someone close can often be just as effective a first step as professional help.

Professional Counselling

Speak with a mental health professional or addiction counsellor. Seeking professional help is the right step toward your own wellbeing.

Feeling like you need a break?

If you feel you need some distance from gaming, contact our 24/7 live chat right now. Our team will help set limits or activate self-exclusion on your account — no questions asked and no judgment.

Log in to get support

Responsible Gaming Principles

Following these principles keeps gaming a healthy form of entertainment at all times

Play for entertainment only

Gaming is not a way to earn money. Only wager an amount whose loss will not affect your daily life.

Set a budget in advance

Before each session, decide the maximum you will spend and stay within that limit.

Take regular breaks

Avoid long uninterrupted sessions — take regular breaks. If you are tired or under stress, step away from gaming.

Do not rush after a loss

Losing is a normal part of gaming. It is better not to try to recover lost money immediately.

Do not play under the influence of alcohol or medication

Alcohol or medication impairs your ability to make decisions. Stay away from gaming when in this state.

Use only your own account

Do not use someone else's account or allow others to use yours — especially anyone under 21.

Responsible Gaming FAQ

Answers to common questions about responsible gaming

Yes, the minimum age to participate at galore casino is 21. Identity is verified at registration and no one under 21 can open an account. Allowing others — especially minors — to use your account is strictly prohibited.

To activate self-exclusion, contact galore via 24/7 live chat or email and let us know your preferred duration. The support team will activate self-exclusion on your account promptly. During this period, no login, deposit, or gaming will be possible.

You can set daily, weekly, or monthly deposit limits from your account settings or through live chat. Once a limit is lowered, it takes effect immediately. Increasing a limit requires a short waiting period for your protection.

Yes. galore's support team is available 24/7 via live chat and email and provides assistance in Bengali. We will listen to your situation without judgment and help you with self-exclusion or setting limits. We also encourage seeking support from family and professional counsellors.

Yes, you can view your gaming activity history, deposit and withdrawal records, and time spent from your account. Check this information regularly to review your own habits.

No. When self-exclusion is active, login, deposits, withdrawals, and all gaming are completely blocked. This is intentional by design so that you can take a genuine break.

Related Pages

Visit these pages to learn more

About Us

Learn about galore, our goals, and our commitment to player protection.

Terms and Conditions

Read the full details on age restrictions, account policies, and all gaming rules.

Privacy Policy

Find out how your personal information is kept secure.

FAQ

Browse our frequently asked questions for quick answers to common queries.